CANCEL BOOKING >

TERMS & CONDITIONS

Prices

All rates are quoted per room per night and are inclusive of VAT.

Credit Cards

Your card details will be used to guarantee your booking. No charges will be made unless specified or in the event of failure to comply with our cancellation policy.

Payment of Account

Settlement of your account will be on departure.

Whilst the hotel website is intended to give a fair representation of the facilities available, there may be occasions when certain facilities are out of use. Although every effort will be made to try and ensure that this does not happen, where it is unavoidable, then no liability shall attach to the hotel by reason thereof.

Cancellations

We operate a 24 hour cancellation policy. Should the need arise please cancel directly with the hotel on 01253 720011. You will be issued with a cancellation reference number which must be quoted in any future dealings related to your booking. In the event of a cancellation with less than 24 hours notice 1 nights accommodation will be charged.

Advanced purchase bookings are paid in full at the time of booking.  In the event of cancellation this payment is non refundable and non transferable.

Arrivals and Departures

Check-in is from 14.00

Guests are requested to vacate rooms by 11:00

Insurance

You are recommended to have insurance to cover cancellation, curtailment or loss of baggage, personal effects and money.

Management reserve the right to charge in full for any items removed from the guest rooms without prior consent.

The Hotel is a completely non-smoking hotel. Failure to comply will result in a charge being made.

On-site car parking is complimentary however vehicles are left at the owner’s risk. Whilst the hotel website is intended to give a fair representation of the facilities available, there may be occasions when certain facilities are out of use. Although every effort will be made to try and ensure that this does not happen, where it is unavoidable, then no liability shall attach to the hotel by reason thereof.

Where special arrangements are required, the hotel must be advised in writing. Whilst every effort will be made to meet these requests, they are not guaranteed and may be chargeable.

Maintenance

As the hotel is open all year round, with the exception of a few days over Christmas, you may find that there is necessary maintenance, development or refurbishment work taking place during your visit. We will do our best to keep noise and inconvenience to a minimum.